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Terms of service

Terms of Use

Welcome to Clicktus. By accessing and using our website located at www.clicktus.com (the "Site") and purchasing our products, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Clicktus ("we," "us," or "our"). If you do not agree to all of these Terms, you must not use our Site or services.

We reserve the right to update, change, or replace any part of these Terms at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

User Agreement

By using the Clicktus Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this Site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Site, violate any laws in your jurisdiction. You must not transmit any worms or viruses or any code of a destructive nature.

We reserve the right to refuse service to anyone for any reason at any time. We may, but are not obligated to, limit sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis.

For any inquiries regarding these Terms or your orders, please contact us at: [email protected].

Limitation of Liability

Clicktus, our directors, officers, employees, affiliates, agents, contractors, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Site or any products procured using the Site.

This includes, but is not limited to, any errors or omissions in any content, any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Site, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

You specifically agree that Clicktus is not responsible or liable for any content or conduct of any third party, including other users or sellers.

Intellectual Property Protection

All content published on the Clicktus Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Clicktus or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

The trademarks, trade dress, and overall look and feel of the Clicktus Site may not be used, copied, imitated, or reproduced in whole or in part without the express prior written permission of Clicktus.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and make personal, non-commercial use of the Site. This license does not include any resale or commercial use of the Site or its contents; any derivative use of the Site or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.

Refund & Return Policy

We want you to be completely satisfied with your purchase from Clicktus. If you are not satisfied with a product, you may return it under the following conditions:

  • Eligibility: Items must be returned within 30 days of the original purchase date. The product must be unused, in its original packaging, and in the same condition as when you received it, including all accessories and documentation.
  • Non-Returnable Items: Certain items are non-returnable for hygiene and safety reasons, such as opened earphone tips or used keycaps. Please check individual product pages for specific restrictions.
  • Return Process: To initiate a return, please contact our support team at [email protected] with your order number and reason for return. We will provide you with a Return Merchandise Authorization (RMA) number and instructions.
  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of business days. Shipping costs are non-refundable.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at [email protected] with photos/video evidence. We will arrange for a replacement or refund at no extra cost.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.