Shipping policy
Shipping & Delivery Information
At Clicktus, we are committed to getting your premium tech gear to you efficiently and securely. This policy outlines our standard shipping procedures for all orders.
Shipping Method & Processing
We currently offer one reliable shipping option: Standard Shipping. All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. You will receive a shipment confirmation email with tracking information once your order has left our warehouse.
Shipping Destinations & Rates
We ship to a wide range of international destinations. Shipping costs are calculated automatically at checkout based on the weight of your items and your delivery address. Please note that we do not offer free shipping at this time. All charges are displayed before you complete your purchase.
Delivery Times
Delivery times for Standard Shipping vary by location:
- Domestic (U.S.): 5-10 business days.
- International: 10-25 business days.
These are estimates and not guarantees. Delivery may be affected by factors outside our control, such as customs clearance procedures and local postal services.
Order Tracking
You can track your order using the link provided in your shipment confirmation email. If you have not received tracking information within 5 business days of placing your order, please contact us at [email protected].
Important Notes
- Please ensure your shipping address is complete and accurate. Clicktus is not responsible for orders lost or delayed due to incorrect addresses.
- Some orders may be subject to import taxes, duties, or customs fees imposed by the destination country. The recipient is solely responsible for paying these charges.
- Delivery to P.O. boxes or APO/FPO addresses may have restrictions or longer delivery times.
- In the rare event of an item being lost in transit, please contact us at [email protected] for assistance.
For any questions regarding your shipment, our customer support team is here to help. Reach out to us at [email protected].
Thank you for choosing Clicktus for your mechanical keyboards, audio equipment, and PC components.